Click the "Sign Up" button at the top right corner, fill in your username, email, and password. You will automatically receive a free TOKENS quota after registration.
AccountWhat if I forgot my password?
▼
Click "Forgot Password" on the login page, enter your registered email to receive a reset token. Use the token and a new password to reset.
AccountHow do I change my email or username?
▼
Go to "Account Settings" to change your email address. Usernames cannot be changed after registration.
SubscriptionWhat subscription tiers are available?
▼
KQBOT offers six tiers: Hobby (free), Pro, Pro Plus, Ultra, Teams, and Enterprise. Each tier provides different TOKENS quota and features.
SubscriptionHow do I upgrade/downgrade my subscription?
▼
Select a new plan on the "Pricing" page. The system will automatically calculate the price difference. Downgrades take effect after the current billing cycle ends.
SubscriptionWhat payment methods are supported?
▼
Alipay, WeChat Pay, Stripe (international credit cards), PayPal, Apple IAP, and Google Play. All payment channels are configurable in the admin panel.
SubscriptionHow do I cancel my subscription?
▼
Click "Cancel Subscription" on the "Subscription Management" page. You can continue using paid features until the current billing cycle ends.
TOKENSWhat are TOKENS?
▼
TOKENS are the usage credit unit on the KQBOT platform, measuring AI conversation consumption. Different operations consume different amounts of TOKENS.
TOKENSWhat if I run out of TOKENS?
▼
You can purchase top-up packs to replenish TOKENS, or upgrade your subscription for more monthly quota. Top-up packs are not affected by monthly resets.
CoinsWhat's the difference between Coins and TOKENS?
▼
TOKENS are for AI conversation quota; Coins are for Skills marketplace transactions (purchase/withdrawal/settlement). They are independent and non-exchangeable.
CoinsHow do I withdraw Coins?
▼
Creators can enter the withdrawal amount on the "Withdrawal Management" page. A minimum threshold must be met. A fee (default 2%) is deducted, and funds are automatically transferred after approval.
SkillsHow does the Skills marketplace work?
▼
Browse and search skills in the "Skills Marketplace". Four pricing models are supported: Free, Per-Use, Lifetime, and Mixed. After purchase, use them on desktop or web.
SkillsHow do I publish my own Skill?
▼
Submit a Skill for review in the "Creator" panel. Once approved, it goes live in the marketplace with a 70/30 revenue split between creator and platform.
BYOKWhat is BYOK?
▼
BYOK (Bring Your Own Key) allows you to use your own AI provider API key. Keys are encrypted with AES-256-GCM and only decrypted when you make a request.
SecurityIs my data safe?
▼
We use industry-leading standards: PBKDF2 (210K iterations) password hashing, CSRF Token protection, JWT blacklisting, multi-dimensional rate limiting, and 7-year audit log retention.